Quote:
Originally Posted by androo
Awesome. Is there any point at all in me raising yet another ticket when quite obviously no one gives a shit? No backups on my VPS since 23 Feb. Do I request a refund now or wait until the bill comes through?
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androo, we definitely do care about this and we are working on it. If you are not happy with the backup service in its current state we are more than happy to provide a refund for the time you have been having issues. We are looking into a few different more advanced options for backups which we might use to replace the current backup system entirely.