[programit]

Everbody has to make money but I thought maybe Crucial would support EXISTING customers occasionally with upgrade options at reasonable prices.
I've yet to see any specials or offers for existing customers.

If you can afford to offer NEW customers a service at $26.10 for a 512mb VPS then why charge an existing customer with a $29.00 256mb VPS 3 times as much to upgrade.
I go through the upgrade/ downgrade options and it states there that for a existing customer who has supported Crucial, have to pay :
1) an Extra $55.00 to up the bandwidth
2) an Extra $15.00 to up the memory
This takes it to $99.00 /month for what you offer NEW people for $26.10
(I can get a dedicated server for $100 /month (Was $130/m) - P4D 3.0Ghz, 250Gb HDD, 200Gb Bandwidth 100Mbps, 2 IP's, 1Gb Ram)

I understand your aim is to attract more people but it doesn't show a lot of respect or goodwill to the people who currently support you.

I realise there is a commercial side, and you may entice new customers with specials, BUT instead of charging $100 to upgrade to a 26.10 plan from a $29 plan, you charge and extra $10 or so. Your still making more than your VALUABLE NEW customer, and keeping goodwill alive.

The service has been reasonably good, and I've been happy with it but end of the day is value. $99 for 512 mb VPS upgrade or $100 for Dedicated 1gig 250Gb system !

No comparison.