[Ijan]

Hi programit,

Thanks for feedback we do appreciate it! In regards to your comment "I've yet to see any specials or offers for existing customers." This is untrue, we've run a number of specials for our existing customers as well as started a discussion thread so we can continue to offer specials to our customers. You have been sent emails in relation to upgrade specials in November, Backup specials in December as well as the email regarding the discussion thread on our forum about a new round of specials for our existing customers. All the emails are available within your Client Area.

I have recently updated the thread letting everyone know that we are planning to release a new round of specials and we are currently deploying additional capacity so we can accommodate the take up while also managing our existing growth.

While we would love to be able to give everyone lower prices on their existing products it's just not possible due to the financial impact it would have on our business, this i'm sure everyone will understand additionally we're not a budget host we aim to offer a reliable product at competitive prices. What we can do is offer great specials to our customers and this is what we attempt to do every couple of months.

The existing customer discussion thread is still open and you're welcome to post your suggestions on the specials that you would like to see like many other customers have already done or feel free to reply to the support ticket that you currently have open.