With the terrible and very sad news of the recent hacking disaster that has hit DistributeIT - resulting in their business collapse - I'm in the process of reviewing all my systems and third party relationships, in terms of security.
I currently have a reseller account with you and would be keen to hear about whether you've been affected by the above, and what additional security measures you may be taking (or reviewing) in light of this and other high profile security breaches (e.g. dropbox, sony and so the list goes on).
In particular, it would be good to get some reassurance about what offsite backup policy is right now (I know it's a changing world) - as reading through the whirlpool posts (all 100 pages of them) this seems to have been the major problem here. Perhaps you could indicate what offsite backup options may be available to users independently too.
I've been with you guys a while now and while I'm happy and have not had any major issues occur - as the recent blog on Xero mentions - It's good to be paranoid about data security!