Scheduled Maintenance: Linux VPS Nodes (s477) - 15th August 2011

[ross]

Hi Everyone,

We have scheduled the following maintenance. This will also be emailed to affected Customers.

In order to continue providing our same high level of service we will be migrating the physical node that houses your VPS hosting service. This is part of the planned Data Center migration as detailed here, Announcement: Upcoming Infrastructure Improvements

MAINTENANCE WINDOW: Monday 15th August 2011 12:00AM - 6:00AM AEST
EXPECTED OUTAGE/DOWNTIME: 6 Hours
REASON FOR MAINTENANCE: Migration of the physical server to the new SY3 Equinix Datacenter Facility.
SERVICES IMPACTED: During this physical migration your VPS service will be shutdown. Your VPS will be completely offline and inaccessible. Any websites / email / control panel access / other functions relating to your VPS will be down during this migration period.

Notice - Though we have scheduled a 6 Hour Window, the average downtime per service is around 2 Hours. As this is a physical relocation, we have extended the window to account for unforseen delays in transit.

IP Addressing for your VPS Service will NOT change.

Any Customers running the R1Soft Backup solution should login to the R1Soft Control Panel and ensure they have a recent backup and we also recommend you perform your own backup.

Customers who do not use our R1Soft Backup solution, please as a precaution take a backup of your data.

Please accept on sincere apologies for any inconvenience caused.

If you have any feedback regarding this notice, please email feedback@crucial.com.au

We will be updating this forum post with further updates once the migration window starts / ends.

[Aaron]

Hi Everyone,

This maintenance will be proceeding at the scheduled time. Further updates will be provided upon completion of the maintenance window.

[Aaron]

Hi Everyone,

This maintenance has completed as scheduled.

All VPS's affected by this migration have been started back up. Some VPS's were delayed due to needing to run a FSCK (after 180 Days without reboot).

If you are still having issues or are unable to access your VPS please contact our Support Team via the Support Desk - http://support.crucialp.com