Crucial Paradigm

Call us now 1300 884 839

Member Login
Australia USA

Location: Australia

Soar with High Availability Web Hosting from $11.95/month Elastic Self-Healing Windows VPS from $54.95/month State Of The Art Infrastructure Powered By Hewlett Packard and Cisco R1 Soft CDP Backup Solution
  #1 (permalink)  
Old 02-12-2011, 08:52 AM
Junior Member
 
Join Date: Aug 2010
Posts: 12
Unhappy Trojan/SPAM detected on server?

Hi guys,

Tried to send an email to a client who uses big pond for email. It got rejected as they have blocked the crucial IP for spam/trojans etc.

I guess you need to resolve this somehow?

CBL Lookup for 111.118.165.194

Please advise?

Scott
Reply With Quote
  #2 (permalink)  
Old 02-12-2011, 12:19 PM
ross's Avatar
Customer Rep
 
Join Date: Jun 2009
Posts: 632
Default

Hi Scott,

Thanks for posting on our forum.

Best bet to this issue looked at is to submit a Ticket to our Tech Team. You can do this two ways, first just email techsupport@crucial.com.au or goto our Support Desk at http://support.crucialp.com and lodge a Ticket (no login required).
__________________
Cheers,
Ross

Crucial Paradigm
Reply With Quote
  #3 (permalink)  
Old 02-12-2011, 12:20 PM
Junior Member
 
Join Date: Aug 2010
Posts: 12
Default

Yeah I did, and I think it's been taken care of. They said they sound the culprit account and it has been suspended, and also had your IP taken off the block lists.
Reply With Quote
  #4 (permalink)  
Old 07-12-2011, 09:34 AM
ross's Avatar
Customer Rep
 
Join Date: Jun 2009
Posts: 632
Default

Hi scottrichardson,

Glad to hear all was sorted.
__________________
Cheers,
Ross

Crucial Paradigm
Reply With Quote
Reply

Tags
email, spam, trojan

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT +11. The time now is 03:45 AM.

Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.5.2

Copyright 2003-2010 © Crucial Paradigm Pty Ltd, All Rights Reserved