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Old 17-02-2010, 05:53 PM
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Join Date: Mar 2009
Posts: 16
Angry Sites not responding

My email client is unable to retrieve email for any websites I have hosted with Crucial Paradigm, and checking the websites themselves, all I am receiving is this error:

---------------------------------------------------
The connection has timed out

The server at www.lasninas.com.au is taking too long to respond.

* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Iceweasel is permitted to access the Web.
-------------------------------------------------

I am currently receiving this for every domain I host. I have tried a few times, but it keeps timing out. I was able to receive email earlier this morning.

What is going on?
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Old 17-02-2010, 06:04 PM
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... and I have just realised that although it is 2:02 pm here in Perth, it is after 5pm over east, so I guess my sites / email will be out of action for at least the rest of today...? Very very unhappy.
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Old 17-02-2010, 07:02 PM
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Hi lasninas,

I'm able to access your site without any issues, if you are still having issues please submit a Technical Support ticket via our Support Desk ( https://support.crucialp.com/ ), and our team can take a look into the issue you are facing.
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Old 17-02-2010, 08:14 PM
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I lodged a support ticket. All fixed now - apparently there were some DDOS attacks to the server.
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Old 17-02-2010, 08:15 PM
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Hi lasninas,

Good to hear it has all been corrected now!
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